Terms of Service

By accessing, browsing, or using our website and services, or placing an order through our platform, you (hereinafter referred to as "you" or "user") agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Exchange Policy, and all other applicable rules and policies posted on our website. If you do not agree to these terms, please do not use our website or services.

1. Eligibility to Use Our Services

• • You must be at least 18 years of age or have the legal capacity to enter into a binding contract to use our services and place orders.
  • You represent and warrant that all information you provide during registration, checkout, or communication with us is true, accurate, and complete.
  • We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to our website at our sole discretion, without prior notice, for any reason, including but not limited to violating these Terms of Service.

2. Website Usage Rules

• You agree to use our website only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• You shall not:
  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website.
  • Use any automated tools, bots, spiders, or crawlers to access, monitor, or scrape data from our website without our prior written permission.
  • Attempt to gain unauthorized access to our website’s servers, databases, or any other systems or networks connected to our website.
  • Upload, post, or transmit any viruses, malware, or other harmful code that may damage or disrupt our website or other users’ devices.

3. Order Placement & Confirmation

• Order Submission: When you place an order on our website, you are making a binding offer to purchase the selected products at the listed price, plus applicable sales tax and shipping fees (if any).
• Order Confirmation: We reserve the right to accept or reject your order for any reason, including but not limited to product stock shortages, pricing errors, incorrect product information, or suspected fraudulent activity. An order confirmation email does not constitute a formal acceptance of your order; your order is only confirmed when we dispatch the products and send you a shipping confirmation email with a tracking number.
• Pricing & Availability: All product prices are displayed in U.S. Dollars (USD) and are subject to change without prior notice. Product availability is updated in real-time, but we do not guarantee that all listed products are in stock at the time of your order. In the event of a stock shortage, we will notify you promptly and offer you the option to cancel the order or wait for restocking.

4. Product Descriptions & Intellectual Property

• We strive to ensure that all product descriptions, images, and specifications on our website are accurate and up-to-date. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current.
• All content on our website, including but not limited to text, graphics, logos, images, and software, is the exclusive intellectual property of Dcicmc or its licensors. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

5. Shipping & Delivery

• Your order will be processed and shipped in accordance with our Shipping Policy. We are not responsible for delays caused by third-party carriers, weather conditions, natural disasters, or other unforeseen circumstances beyond our control.
• You are responsible for providing a valid and accurate shipping address. We are not liable for lost or misdelivered packages due to incorrect address information provided by you.

6. Returns & Exchanges

• Returns and exchanges are subject to our Return & Exchange Policy. You must follow the specified procedures to initiate a return or exchange, and we reserve the right to reject any returns that do not meet our eligibility criteria.

7. Limitation of Liability

• To the fullest extent permitted by U.S. law, Dcicmc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or purchase of our products.
• Our total liability for any claim related to your order or use of our services shall not exceed the total amount paid by you for the specific product(s) in question.

8. Indemnification

• You agree to indemnify, defend, and hold harmless Dcicmc, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
  • Your violation of these Terms of Service or any applicable laws or regulations.
  • Your use of our website or services.
  • Any content you post or transmit on our website.

9. Changes to Terms of Service

• We reserve the right to modify or update these Terms of Service at any time, at our sole discretion. Any changes will be effective immediately upon posting the updated Terms of Service on our website, with a new effective date indicated at the top of the page.
• It is your responsibility to review these Terms of Service periodically. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised terms.

10. Governing Law & Dispute Resolution

• These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
• Any dispute arising out of or in connection with these Terms of Service or your use of our website shall first be resolved through friendly negotiation. If no resolution can be reached, the dispute shall be submitted to the state or federal courts located in Chicago, Illinois, for exclusive jurisdiction.

11. Contact Information

• Email: service@dcicmc.com
• Mailing Address: 789 Oak Avenue, Unit 102, Chicago, IL 60601, United States