Privacy Policy

Jurisdiction: This Privacy Policy is governed by the laws of the United States and applies to all users accessing our website and purchasing our products within the U.S. territory (including contiguous U.S., Hawaii, and Alaska).
Thank you for choosing Dcicmc, your trusted destination for curated glasses cases. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website  or make a purchase from us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information only to facilitate your order processing, shipping, and customer support needs—we do not collect personal information as our primary business purpose. The information we gather falls into two categories:

1.1 Personal Information You Voluntarily Provide

  • Order & Payment Information: Name, shipping address, billing address, email address, phone number, and payment details (e.g., credit card number) when you place an order.
  • Subscription Information: Email address when you sign up for our newsletter to receive updates on new products and exclusive offers.
  • Customer Support Information: Communication content (e.g., order inquiries, return requests) when you contact our team at service@dcicmc.com.

1.2 Non-Personal Information Collected Automatically

  • We may collect non-identifiable data such as your IP address, browser type, pages visited on our website, and time spent on the site. This data is used solely to improve website functionality and user experience, and it cannot be linked to your personal identity.

2. How We Protect Your Personal Information

We prioritize the security of your sensitive data, especially payment information like credit card numbers, through the following measures:
  • SSL Encryption Technology: All pages where you enter personal or payment information are protected by Secure Socket Layer (SSL) encryption. This technology ensures that your data is transmitted securely between your device and our servers, preventing unauthorized access or interception.
  • Secure Payment Processing: We partner with reputable third-party payment processors that comply with Payment Card Industry Data Security Standard (PCI DSS) to handle payment transactions. We do not store your full credit card details on our internal servers after your order is processed.
  • Access Controls: Only authorized Dcicmc staff with a legitimate business need have access to your personal information. We implement strict internal policies to prevent misuse or unauthorized disclosure of data.

3. How We Use Your Personal Information

We use your personal information exclusively for the following legitimate purposes:
  • Process and fulfill your orders, including verifying payment, arranging shipping, and providing order tracking updates.
  • Respond to your customer support inquiries and resolve any issues related to your purchase.
  • Send you newsletter updates if you have explicitly consented to subscribe. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.
  • Improve our products and services based on non-identifiable user behavior data.

4. Information Sharing and Disclosure

We never sell, rent, or trade your personal information (including contact information) to third parties for marketing purposes. We may share your information only in the following limited circumstances:
  • Trusted Service Providers: We may share data with third-party vendors who assist us in processing orders (e.g., shipping carriers, payment processors). These vendors are contractually obligated to protect your data and use it only to provide services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or to protect our rights, property, or the safety of our users and the public.

5. Prohibition of Unauthorized Use for Advertising

We will never use your personal information, photos, or any identifiable data for advertising purposes without your prior, explicit written consent. This includes:
  • Using your name, image, or purchase history in any promotional materials, social media posts, or advertisements.
  • Sharing your information with third-party advertisers to target you with personalized ads.
If you wish to opt out of any non-essential data use, you may contact us at any time (see Section 8 for contact details).

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:
  • Access & Correction: You may request a copy of the personal information we hold about you, or ask to correct any inaccurate data, by contacting our customer support team.
  • Opt-Out of Newsletters: You can unsubscribe from our email newsletter at any time using the unsubscribe link in every newsletter email.
  • Data Deletion: You may request the deletion of your personal information from our records, provided that the deletion does not interfere with our legal obligations (e.g., retaining order records for tax purposes).

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by U.S. law. For example:
  • Order records are retained for 7 years to comply with tax and accounting regulations.
  • Newsletter subscription data is retained until you unsubscribe.
Once the retention period expires, we securely delete or anonymize your personal information to prevent unauthorized access.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
  • Email: service@dcicmc.com
  • Mailing Address: 789 Oak Avenue, Unit 102, Chicago, IL 60601, United States
We will respond to your inquiry within 24 business days.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.